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MSY · 15 miles from downtown

Curbside pickup at Louis Armstrong New Orleans International Airport

20-35 min to downtown From $210 Flight tracking included

Curbside pickup at Louis Armstrong New Orleans International Airport

We meet arriving passengers at the commercial ground transportation center on the first floor of the MSY terminal. Your chauffeur tracks your flight and adjusts the meet time for delays. After baggage claim, follow the overhead signs to the ground transportation area. Look for your name on a hand-held sign or the vehicle described in your confirmation. Sedans and SUVs use the prearranged commercial lane. Larger vehicles stage at the designated charter and shuttle zone.

Louis Armstrong New Orleans International Airport sits in Kenner, about fifteen miles west of the French Quarter via Interstate 10. The airport opened its new terminal in November 2019 at 900 Airline Drive. That terminal consolidated all ground transportation into one location. This makes pickup straightforward, but it can create congestion during peak arrival banks.

Chauffeur Service New Orleans works with vetted local affiliate operators who know MSY traffic patterns, parade schedules, and the best alternate routes when I-10 backs up.

Flight tracking is standard on every airport transfer. We monitor FAA data and airline feeds, not just scheduled times. If your plane lands early, we move the pickup earlier. If you are delayed on the tarmac, we wait without extra charges for the first sixty minutes after touchdown. After that, waiting time bills at the hourly rate quoted in your reservation.

From-$ pricing for MSY airport transfers

Sedan service from MSY starts at $130 for Metairie and $130 for the Central Business District and Warehouse District. French Quarter, Garden District, Lakeview, and Mid-City sedans start at a written flat rate. Uptown starts at a written flat rate. These rates include meet-and-greet and flight tracking. Gratuity is additional unless your company account includes it.

SUV pricing typically runs forty to fifty percent above sedan rates. Sprinter and coach quotes depend on vehicle size and luggage count. All prices assume curbside pickup during standard hours. Additional stops, garage parking, or late-night requests may add surcharges.

Drive times from MSY to New Orleans neighborhoods

NeighborhoodTypical drive timePrimary route
French Quarter25–35 minI-10 E to Orleans Ave / Rampart St
Central Business District20–30 minI-10 E to Poydras St exit
Warehouse District20–30 minI-10 E to Canal St / Loyola Ave
Garden District25–35 minI-10 E to Carrollton Ave, south to St Charles Ave
Uptown30–40 minI-10 E to Carrollton Ave / Claiborne Ave
Mid-City25–35 minI-10 E to Tulane Ave / Broad St
Lakeview30–40 minI-10 E to West End Blvd / Robert E. Lee Blvd

Times are estimates for normal traffic. Rush hour on I-10 eastbound from Kenner runs roughly 7:00 to 9:00 a.m. and 4:00 to 6:30 p.m. on weekdays.

Honest limitations during New Orleans event season

Mardi Gras, Jazz Fest, Essence Festival, and major conventions can double drive times from MSY. We recommend adding thirty to sixty minutes to your schedule during these periods. We cannot bypass I-10 entirely for downtown trips, so severe congestion affects every vehicle class equally. If your flight arrives during a parade or second-line route, we may need to stage a block or two away and coordinate pickup by phone.

Departing from MSY

The terminal at 900 Airline Drive has a two-level roadway: departures on the upper level, arrivals on the lower. For a flight out, the chauffeur drops you at the departures curb for your airline. Pickup time is set from your address, the typical drive time for your neighborhood and the airline's check-in guidance, with extra margin on weekday afternoons and during major events.

Choosing a vehicle for MSY

  • Mercedes E-Class or S-Class: up to three passengers and three bags.
  • Cadillac Escalade: up to six passengers and six bags; the usual pick for families and golf trips.
  • Mercedes Sprinter: up to fourteen passengers for wedding parties, crews and teams.

Route prices from MSY to each neighborhood are listed on the routes page, and the full vehicle card is on the fleet page. Groups heading straight to a ship should also read cruise port transportation.

Vehicle options and hourly rates

VehicleSeatsBagsHourly
Mercedes E-ClassExecutive SedanUp to 33$120/hr
Cadillac EscaladeLuxury SUVUp to 66$150/hr
Mercedes S-ClassLuxury SedanUp to 33$230/hr
Mercedes SprinterExecutive VanUp to 1414$240/hr

Hourly bookings carry a 3-hour minimum. One-way point-to-point rides start at $130 in a sedan and $160 in an SUV; S-Class and Sprinter one-way trips are quoted in writing. See all rates

Frequently Asked Questions

Where do I find my chauffeur at MSY?

Follow signs to the ground transportation center on the first floor after baggage claim. Your chauffeur waits with a name sign at the prearranged commercial pickup area.

Are tolls included in the quoted rate?

There are no tolls on the standard routes between MSY and New Orleans neighborhoods, so no toll surcharge is added to the from-$ rate.

What happens if my flight is delayed?

We track your flight and adjust the pickup time at no extra charge for the first sixty minutes after landing. After that, waiting time applies at the hourly rate on your reservation.

Can I book a transfer from MSY to the Northshore?

Yes. Mandeville, Covington and Slidell are in our service area. The route runs east on I-10 and across the Lake Pontchartrain Causeway or the Twin Span, and is quoted in writing before you book.

Which vehicle fits four passengers with checked bags?

A Cadillac Escalade. Sedans seat up to three with three bags; the Escalade takes up to six passengers and six bags.

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Your chauffeur tracks the flight, and the confirmation names the meeting point before you board. Reserve online or call dispatch.

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